10 Vital Questions to Ask a Janitorial Service Company Before Hiring

Hiring a Janitorial service company can be an easy task if you are equipped with the tips and tricks of hiring one. There are some vital questions you need to ask before you hire a janitorial cleaning company, whether you want to carry out your office cleaning, industrial cleaning, school cleaning, or porter cleaning among others.

These questions will help you to establish if a particular commercial cleaning service is established to offer excellent janitorial service at affordable rate.

Question #1 

What is your experience in commercial cleaning business?

This is question is to determine whether the janitorial service of your choice is experienced enough to do excellent work for you. When it comes to commercial cleaning, experience is very important and experienced janitorial services are better at their job. For example, when we were looking around we found msm-inc.com had over 25 years experience. You need janitorial cleaning service company with sufficient experience in the area of cleaning you are looking for.

Question #2 

How do you conduct the screening of your employees?

Janitorial services companies should at least screen applicant for drug use and confirm that they don’t have criminal history. On the other hand, the best commercial janitorial office cleaning company will work hard to seek candidates with good fit, which can be done through personality testing.

A potential janitorial company that cut corners or takes shortcuts on screening employees can put you, your reputation, your employees, and facility at risk.

Question #3 

What kind of training do you give your cleaning team?

Your Office cleaning company must give their employees detailed training they need to handle essential tools and equipment to deliver excellent service. Your commercial janitorial cleaning services should give their employees training specially geared toward your type of facility.

Question #4 

How do you inspire and manage your employees?

The success of any janitorial cleaning business depends on the employees of the cleaning company. To encourage them to work at their best, they must be adequately motivated and well managed.

Question #5

Is your janitorial service insured?

The Office cleaning service of your choice must be insured, and make sure YOU are protected. In order to give you peace of mind that your office cleaning company is adequately protected, you must confirm different coverage such as the workers compensation insurance, general liability insurance, umbrella policies, and automobile liability insurance.

Question #6

Is your janitorial office cleaning company CIMS Certified?

Asking a potential commercial janitorial office cleaning service whether they are CIMS certified is a single critical question to ask. This is due to the fact that CIMS certification makes sure a potential janitorial service has an established track record of going by the industry best practices that are necessary to convey regular, receptive, efficient office cleaning.

The Certified Industry Management Standard (CIMS) certification shows a janitorial service steadfast dedication to their industry and demonstrates that they meet the highest standards set forth by the best of the best in their industry. The CIMS is one of the most meticulous and intricate levels of certification obtainable.

Question #7

Will you keep using the same set of cleaners to maintain my facility?

This question is important because you want a stable stream of new cleaners in and out of your facility, and also a long term cleaner that will understand your facility and your specific requirements and therefore delivers a more reactive clean.

Most commercial office cleaning companies have floaters, or highly trained cleaners who can perform excellently well when your normal cleaners or cleaning team is not available. But in general, you shouldn’t have a frequent parade of new faces. The best office cleaning companies hire and keep good employees.

Question #8

 What is the turnover percentage of your employees?

Your janitorial services company turnover percentage is part of continuity with people. You will find quality and value of what you want in a janitorial cleaning company lower turnover percentage of employees.

Question #9

 What type of quality control checks do you apply to guarantee reliability through accountability?

Janitorial inspection is the gold standard for quality control as far as the cleaning industry is concerned. Janitorial inspection bridges the gap between a facility manager and an office cleaning company.

The best office cleaning companies make laissez-faire use of janitorial inspections, and technology such as software, apps, and reporting to communicate the information gathered from janitorial inspections speedily and to the right people.

Question #10

What type of green cleaning program do you use?

There is a focus on safety, health, environmental responsibility and sustainability with green cleaning. Indispensable green clean practices can comprise of appropriate chemical storage, labeling and disposal. In actual fact all commercial cleaning companies should do this but it is surprising that a lot of them neglect these important practices.


When it comes to choosing a janitorial service, there are more than a few unlimited choices out there, and still, so many choices can make the whole process more difficult rather than easier.

However, you can take some of the guess work out if you ask the above questions. These questions will lead you toward finding the right janitorial services to partner with to provide you with quality office cleaning services.


Six Area’s Not to Overlook When Cleaning Your Office

There are some areas not to overlook when cleaning your office. A professional janitorial service company will tell you this when you hire them for your cleaning services. A clean office is a healthy office that makes a good impression to people who are coming to the office on a regular basis.

Getting your office cleaned by a reputable janitorial service will boost the overall health of your employees and guarantees a germ free environment.

If you want to make your office germ free, here are areas not to overlook when doing your office cleaning.

1. Carpets

You must not overlook your carpets with all of the foot traffic your office gets. Although a good vacuuming is okay for maintenance in between cleanings, but the truth is that a carpet cleaning service will actually remove the bacteria, dust, and stains from your dirty carpet fibers and will make your rugs appear sparklingly new again.

On the other hand, they will reach the underneath areas of your carpets, which always accommodate hidden dirt. It is essential to clean these areas thoroughly because dust and other contaminants can be trapped there, triggering asthma and allergies.

2. Ceiling Fixtures and Lights

Lights and ceiling fixtures can get dirty and must not be overlooked during office cleaning. Incorporate light and ceiling fixtures into your normal cleaning routine to avoid dirt from coating onto them.

3. The Back of Furniture and Upholstery

The less used or unused upholstery in your office may be gathering dust and germs. Moreover, people overlook cleaning of the cubicle partitions. Always clean the back of your office furniture and upholstery.

4. Ducts and Vents

Air conditions and fans are magnets for debris, dirt and dust. Therefore, vents, fan blades, and air ducts should be cleaned regularly to avoid mold and allergens that will affect the overall health of your employees.

5. The Underneath Office Chairs

The underneath of your office chairs are frequently forgotten during the office cleaning process, despite the fact that these are the major areas where dust and germ accumulate. Thorough office cleaning should be carried out to reach the underneath of your office chairs.

6. Blinds and Curtains

These are others areas trap for dust and dirt, but frequently overlooked. It is essential not to overlook blinds and curtains, even though cleaning them can be time consuming. However, a specialized janitorial office cleaning service can get the job done perfectly without wasting your time.

Wrap Up

There are many places normally overlooked during office cleaning, such as blinds and curtains, underneath office chairs, ducts and vents, the back of your furniture and upholstery, ceiling fixtures and lights as well as carpets. When you handle the cleaning needs of your office yourself, you will likely miss out these commonly overlooked areas. By hiring a commercial cleaner, no area of your office would be ignored.

Consider Hiring a Cleaning Service for Your Move

If you’ve ever witnessed one of your friends move or you’ve done it before, you know this is one of those things that can be stressful enough. There’s usually a part of you that feels excited about the move while some other part feels the stressful experience of having to handle everything. You have a lot of things to think about, and things are likely not to happen as planned.

One of the things you must consider during a move is deep cleaning. We both know that this is the last thing every homeowner wants to think about due to the energy and time this task requires. If you want to save yourself the hassle, consider hiring a professional cleaning service so you can focus on other responsibilities of your move. Remember, leaving a clean and tidy space will make a world of difference when it comes to the entire process of packing, listing, and even selling the home. Here are some of the reasons why you should consider hiring a professional cleaning service for your move.

Focus on other Aspects of your Move

If you’re planning to move for the first time in your life, you better understand that the entire process usually involves numerous details. You must ensure your home has curb appeal which is why you need to ensure it’s deep cleaned. Will it pass inspection? What about that new home loan, will it be approved? There are many questions to ask yourself. Hiring a professional cleaning service will ensure your home is thoroughly clean even as you focus on other aspects of your move such as getting your belongings organized.

Cleaning Services are Thorough

The fact that you’re hiring a professional cleaning service to take care of your cleaning means that all the areas of your house will be thoroughly cleaned including those that you’re likely to miss. A professional cleaning service will not only focus on cleaning the inside of your home but also clean your appliances, crevices, cabinets, and other areas that are more likely to go unnoticed during a regular cleaning. It’s a good idea to schedule your cleaning with the professional cleaners to avoid any inconveniences. Remember these are professionals and tend to be busier especially during holidays.

Leave a Clean Home for your New Tenant

Ensuring your home is clean and tidy will make it easy for the new tenants moving in. You’ll be preparing the home for the new tenants which means they’ll only have to focus on taking care of other tasks such as unpacking their belongings. It’s like leaving them a nice gift.

Professionals offer Guaranteed Peace of Mind

One of the advantages of working with professionals is that you can contact them back in the event you’re not satisfied with certain aspects of their cleaning. Furthermore, hiring a cleaning service means you can get your full deposit back in case you’re not satisfied. It’s, however. Important to note that professional cleaners will ensure that all the areas of your home are clean. In other words, you get guaranteed peace of mind.

In conclusion, a professional cleaning service will save you time and energy for other tasks such as unpacking at your new apartment. You don’t want to damage your home while trying to clean your self before moving out. Play it safe and hire a professional cleaning service.